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Help & FAQ

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Common questions about Vahan360 for customers, drivers and businesses. Still stuck? We're one message away.

For customers

What is Vahan360?

A unified mobility and logistics app — passenger rides, parcel delivery, freight and business logistics in one place.

How do I book a ride or delivery?

Open the app, choose a service, set pickup and drop, confirm the fare, and track it live.

How is pricing decided?

You see a clear, upfront fare before you confirm — no hidden charges.

Is my trip safe?

Yes — verified drivers, masked calling, OTP at pickup, live tracking and one-tap SOS. See our Safety page.

For drivers

How do I become a driver?

Sign up, upload your documents, get verified, and go online. See the Drivers page.

How and when do I get paid?

Earnings are transparent per trip with protected, regular payouts.

What is the fuel advance?

Spendable support sized to your fuel and daily needs, so cash flow is never a barrier.

For business

Do you support bulk and scheduled deliveries?

Yes — daily routes, multi-stop and recurring drops, with a live dashboard. See Business.

Can Vahan360 integrate with our systems?

Yes — API integration lets you automate booking and tracking.

Do you provide GST invoices?

Yes — clean, GST-compliant billing for your accounts team.

Get moving with Vahan360

Launching soon in Bangalore. Be the first to ride and deliver smarter.